---
title: "The conversation should know what it is about."
entity_type: "web_page"
canonical_url: "https://duna.coach/run-your-club/features/messaging"
markdown_url: "https://duna.coach/run-your-club/features/messaging.md"
---

# The conversation should know what it is about.

> Message a player, parent, team, lesson, league, event, rental, or organization through in-app conversation, email, SMS, and Duna Player push without losing guardian, consent, or delivery context.

- Canonical page: [Open on Duna](https://duna.coach/run-your-club/features/messaging)
- Markdown version: [Machine-readable page](https://duna.coach/run-your-club/features/messaging.md)

## What you can find here

- Problem: Group chat moves fast. Accountability disappears faster. When a schedule update, payment question, coach note, and youth conversation all share the same channel, context and safety rules become a memory test for the sender.
- Duna solution: Keep the relationship and policy attached to the thread. Duna anchors conversations to the player or operating context, checks relationship, block, guardian, consent, and channel rules at send time, and keeps cursor and delivery state convergent across web and native apps.
- Direct player messaging: Keep the person, organization relationship, block state, and conversation history together.
- Group messaging: Start from a team, event, league, lesson, rental, staff group, or organization audience.
- In-app conversations: Sync messages, read state, stable client IDs, and offline outboxes across supported Duna surfaces.
- Email and SMS: Use configured sender domains and SMS delivery with channel readiness and provider state visible.
- Duna Player push: Wake the relevant native conversation without treating a notification as the message record.
- Guardian and safety policy: Youth conversations require verified guardian coverage and are rechecked when the message is sent.

## Related Duna resources

- [Agent guide](https://duna.coach/agents)
- [Public content index](https://duna.coach/sitemap.md)
- [MCP endpoint](https://duna.coach/api/mcp)